Sonam Kapoor Ahuja is shaken up, after having “the scariest experience” with an Uber driver in London.
The actress said her driver was apparently “unstable and was yelling and shouting” during the journey.
She tweeted about the experience, tagging Uber in the process:
Hey guys I’ve had the scariest experience with @Uber london. Please please be careful. The best and safest is just to use the local public transportation or cabs. I’m super shaken.
— Sonam K Ahuja (@sonamakapoor) January 15, 2020
According to Al Jazeera, Sonam said she tried complaining using the app, but got multiple disconnected replies by bots.
She added: “You guys need to update your system. The damage is done. There is nothing more you can do.”
Uber has come under a storm of global criticism over its passenger safety record.
Last month, Uber released a report saying it had tallied nearly 6,000 sexual assaults in the US – its biggest market – over the past couple of years.
That included more than 450 cases of rape.