Video conferencing software, Zoom, is back up and running after an outage today which was reported across the world.
The issue was first acknowledged by the company around 9am T&T time and by 1pm, service was restored to most users.
According to Zoom, the problem was that users were unable to authenticate the website and could not start or join meetings and webinars.
Minutes after the situation was rectified, the company’s CEO took to Twitter to publicly apologize.
Today @zoom_us had a service disruption that affected many of our customers. We know the responsibility we have to keep your meetings, classrooms & important events running. I’m personally very sorry & we will all do our best to prevent this from happening in the future.
— Eric S. Yuan (@ericsyuan) August 24, 2020
Zoom has risen in popularity as more persons are left with no option to virtually host meetings due to the COVID-19 pandemic.